For your convenience, answers to common questions about Himalayan Salt products and our policies review the information below. If you don’t find the answers you were looking for you are welcome to contact us for more information.
We’ve been supplying quality Himalayan Salt to satisfied customers in the Continental US since 2012. And with the support of our loyal customers we’ll be in business providing those genuine Himalayan Salt products for years to come. That’s why we back all of our products with a 30 Day Guarantee and friendly, professional customer support.
We’re also a trusted authority in Himalayan Salt online. Bloggers around the world display links to our site in their posts when they want to provide their readers with accurate, informative information about Himalayan Salt. And you’ll find information about our company and products on top media sites like Fox & ABC!
Yes. We understand that there have been a lot of reports lately about fake Himalayan Salt products being sold by unscrupulous vendors, especially online.
Rest assured, not only do we offer what we believe to be the finest quality Himalayan Salt available on the market, we only sell 100% pure, genuine Himalayan Salt products. This means that our Himalayan Salt items are created from authentic Himalayan Salt, hand mined from the foothills of the Himalayan Mountains in Pakistan; the only place on earth where REAL Himalayan Salt can be found.
Yes. The safety and security of our customers’ personal & financial information is something we take very seriously. We offer secure checkout and payment via Paypal Secure Encrypted payments. In addition, our website is secured via industry leading SSL by Comodo, to help ensure that your informaiton is always safe.
You can confirm this by checking for the green padlock with “Secure” next to it, and the green “https” before our site url in your browser bar. This includes any form submissions you opt for while visiting our site, like our newsletter sign up and contact form. So shop with confidence, our website and checkout IS secure!
Yes. We value your privacy and make every effort to ensure that any information you submit to us, whether at checkout, or when you sign up for our newsletter, remains private.
Yes. We offer a 30 Money Back Guarantee on all orders!
Honestly, we rarely have customers contact us for refunds because most are so happy with their purchases they wouldn’t dream of giving them up. However, we aim to please, so if you are unsatisfied with your order for any reason simply contact us for a full refund.
Yes. All orders to the Continental US include free shipping, regardless of the size of the order, with the exception of our Salt Wall Block Packages.
Shipping is included in the pricing of our Salt Wall Block Packages.
No problem; just contact us and we’ll take care of it for you!
We make every effort to ensure that your Himalayan Salt items arrive undamaged. Orders are inspected before they ship, and we carefully package all of our items to help avoid shipping damage. As a result, our customers rarely receive damaged items or orders.
However, in the unlikely event that your order arrives damaged or broken, or if part of your order is missing or you have received the wrong item, please contact us immediately and we will be happy to fix the problem for you as quickly as possible!
For more information please Review Our Damage Policy Here ➦
We currently offer a Free Salt Lamp with orders of $199 or more. This means that if you purchase $199 or more worth of merchandise from Himalayan Salt Boutique you will receive a 3-5lb salt lamp free with your order. Please note that your free salt lamp may come packaged with your order, or we may ship it separately to avoid damage to it or the other items in your order when neccessary.
Often referred to by those who don’t know exactly what they are as “glowing rock lamps”, genuine Himalayan Salt lamps like you find here at the Himalayan Salt Boutique are acutally made of a solid Pink Salt crystal. Artisians carefully drill a whole into the bottom of the salt crystal, and install a natural wood base to hold and secure the bulb assembly in place. When the lamp is turned on the bulb glows from within the salt crystal to produce an earthy, smooth glow. And that is how Himalayan Salt Lamps are made.
The salt for these enchanting lamps comes from and ancient sea bed that dried up long ago. This salt bed now resides deep under the foothills of the Himalayas in Pakistan. The salt is hand-mined, and the items are imported for sale here in the US. This salt bed is the ONLY place in the world where Genuine Himalayan Salt can be found.
Genuine Himalayan Salt Lamps can easily absorb moisture in a humid climate. This can happen, even inside your home. Like all salt, it will take in moisture from the surrounding air and can become quite wet. As in, water litterally running off of it as if it has been placed in the shower for a few minutes. While this is normal, it can have a negative affect on your lamp and possibly even ruin it for use as the lamp can litterally disolve. It can also be a hazard. Fortunately, it is easy to avoid, and easy to fix if your lamp does get wet.
Leaving your salt lamp turned on at all times will help ensure that it does not absorb moisture. This is because the heat will keep the lamp dried out. It is also recommended for optimal negative ion output. However, if you need to turn your lamp off, or perfer not to have it on at all times, you can simply cover it with a plastic bag when it is not in use. Make sure that the bag completely covers the lamp, tucking it under the wood base to secure the bag so that moist air cannot reach it. This way your lamp cannot absorb moisture when you leave it off. When you want to use your lamp, simply uncover it, turn it on, and enjoy the enchanting glow!
In the event that your salt lamp does get wet, unplug the lamp and use a towel to pad the excess water off of the lamp. You can also use a hair dryer to dry the lamp. Either way make sure to dry it out to the point where it is safe to turn on. (No water dripping from it, not wet to the touch to the point where your finger gets wet when you touch it.) Then simply turn the lamp on and leave it on until it is completely dry. Be sure to cover your lamp the next time you turn it off, as described above, to avoid it getting wet again. If you leave your lamp uncovered and turned off in a humid climate it is best to unplug it. But as we said, it can still disolve if it gets wet, so it is best not to let this happen.
*Warning: Never operate a salt lamp that has absorbed excess moisture. Unplug the lamp immediately and allow it to dry, or dry it using the instructions above, before use.
It is very easy to replace or install your Himalayan Salt Lamp bulb. All of our lamps include an easy to remove bulb assembly that simply clips into the wooden base housing. Follow the instructions below to install or replace your Salt Lamp Bulb:
- Simply unplug your lamp and lay it gently on it’s side. (We recommend laying the lamp on something soft, like a towel or blanket.)
- Locate the bulb assembly in the wooden housing at the base of the lamp.
- Carefully squeeze the clips on either side of the bulb assembly and gently remove it from the wood base housing.
- Replace the existing bulb or insert a bulb for the first time. Sqeeze the clips once again and carefully re-insert the bulb assembly back into the wooden base housing.
- Once the bulb assembly is in place release the clips to fix the assembly in place.
- Carefully turn the lamp right-side up again, making sure the cord fits into the groove on the bottom of the base so the lamp sits flat on the surface you place it on. (Make sure that the lamp base comes to rest level on the surface you are placing your lamp on. If the cord is not resting in the groove so that the lamp base is level, your lamp will not set flat and be secure.)
- Plug the lamp cord back in and turn the lamp on to test the bulb.
*Attention: Always check your cord to ensure that it is in good working order; never use a cord that has been damaged. If your cord has been damaged be sure to replace it. You can purchase replacement cords/bulb assembly here…
You can order Replacement Cords/Bulb Assembly Here ➦
*Always check your Himalayan Salt Lamp cord to ensure that it is in good working order. For safety purposes never use a cord that has been damaged, or looks damaged. If your cord has been damaged be sure to replace it.
For optimal ionization affects it is recommended that you leave your lamp on all the time. However, this may not be preferred, or possible, so you can turn it off whenever needed.
*If you live in a humid climate, but would like to leave your lamp off at times be sure to read our FAQ on “How to protect your lamp in humid climates.”
Good thing you asked! Like a lot of gourmet culinary equipment, Himalayan Salt Grill Blocks do need to be properly prepared before use, they must be cared for properly to help ensure longevity, and proper cooking techniques must be used for best results.
We have lots of information about how to prepare, use and care for your culinary salt block – Click Here ➦
A Himalayan Salt Wall is a decorative wall that is constructed using blocks or bricks made from genuine Himalayan Salt. The blocks are installed much the same as any other brick or masonry wall, with the exception of the lighting behind the salt wall. Most Salt Walls have some type of lighting installed behind the wall to produce the glowing effect most commonly associated with a Salt Wall.
To begin with, Salt Walls were a novelty only found in a few establishments around the world. However, a recent interest in creating healtheir indoor atmoshperes, along with their stunning beauty has led to a largely popular use of Salt Walls in hotels, restaurants, spas and other such businesses across the US. And they are found in abundance in such businesses around the world as well. In addition, many people now have these beautiful decorative walls installed in their homes as well.
Himalayan Salt Boutique offers Quality Himalayan Salt Blocks/Bricks in convenient packages to make buying the salt to build your salt wall easier.
You can easily place an order and checkout on our site by adding an item(s) to your cart and proceeding to checkout. You can locate your cart at the top of each page and in the top of the sidebar on every page but the homepage. You will be directed to Paypal for final checkout, where your information is entered into the Paypal secure checkout page.
We also have special packages and offers available on our site. These items are purchased directly through Paypal for speedy chekout. Just click the Buy Now button and follow the instructions to checkout with Paypal. You will be redirected back to our site after checkout where you will receive information about your order.